CALL ACCOUNTING

Call Processing Rates are determined by the Hardware used (high end RISC or multiple Intel CPU configurations will process SMDR data at very high transaction rates per hour).

Capable of reporting on call detail SMDR files of unlimited size. This is a function of the size and capacity of the Processor and Disk Storage hosting the application.

Telephone Call Reconciliation Module compares and reconciles the SMDR data to Telco supplied Toll transactions allowing Users to provide Allocation Reports that are 100% accurate (to the Telco Invoice). Various Comparison/Variation Reports are also available.

Call Costing by full AT&T V&H Coordinates, Telephone Company tariffs for DDD, Virtual Networks, Private network Facilities and Interconnect Carrier tariffs.

Multi-site processing and reporting of up to 9999 SITE/PBX's

ISDN CLID call record synchronization

Individual or Consolidated Hierarchical reporting of Multi-Site data

Up to 999 facility types and cost adjustment factors per site

Unlimited number of circuits and stations

User selected call detail archive and summarization parameters

7 level Corporate Hierarchy for cost allocation reports (User Definable Hierarchy descriptions)

Cost Allocation Reports provide detail or summary of calls by Facility i.e. 1-800, Tie Lines, DOD.

AD HOC Transaction Detail Reporting & Inquiry

GENERIC Record Selection call detail reports

On-line viewing of reports before printing (Print Preview)

Report Delivery through Email as a .RTF or .CSV attachment or through a WEB Service.

Call Processing for shared local equipment reporting

STANDARD COST ALLOCATION REPORTS:

• CORPORATION
• COMPANY
• DIVISION
• DEPARTMENT
• COST
• CENTER
• EMPLOYEE
• STATION
• TN AND SHARED LOCALS
• CALL DETAIL BY PROJECT/ ACCOUNT CODE
• CALL DETAIL / CALL SUMMARY
• OTHER REPORTS (see Report Brochure)